CXM

Job Responsibilities：

• Formulate and implement the industry WeChat and company platform strategy, provide regular platform operation training for customers
• Provide consultation to customers on Wechat, platform products, system docking, etc. to understand, collect, organize and feedback customer needs
• Compile and share internal customer cases to provide monthly and quarterly / annual data reports to customers
• Regularly test WeChat and company platform functions, share test reports.

Requirements：

• Bachelor degree or above, experience in system integration / marketing strategy is preferred.

• Knowledge of software engineering, good ability of project planning, requirement analysis, schedule control and risk management, and some practical operation experience.验；

• Strong customer communication ability and business processing ability, good team spirit;

• Strong learning ability and challenging spirit.

• Good command of written English and be able to communicate in simple English.

• Looking to be a part of a fast growing exciting company.